Customer Services

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Custom Jewerly Design

Custom Jewerly Design

Innovative custom design work has been a family tradition at GERETTI Jewellers for more than 80 years. Our team of highly trained and experienced jewellers will work with you and our on-site Master Jeweller to transform your vision from imagination to reality. The care we take throughout the process results in a piece that is classic, timeless and complementary to the appearance, taste and lifestyle of the wearer.

You can also bring us an existing piece, and we will reinterpret it with new settings and configurations into a brand-new design.

Bridal & anniversary

Bridal & anniversary

An engagement ring symbolizes the love and commitment a couple share. GERETTI Jewellers respects that bond by the care we take in helping you select the perfect ring. We will work with you to find a piece that reflects the personal style of the wearer, as well as your budget. Anniversary rings are also a specialty with us.

Many of our clients come back to us for the ideal piece to mark an anniversary – milestone or otherwise. Whether you seek an engagement or anniversary ring, we have a wide selection, or you can make the occasion even more special with a custom-designed ring from Geretti.

Cleaning and inspection

Cleaning and inspection

GERETTI Jewellers is pleased to offer cleaning and inspection of your fine jewellery so that you may enjoy it for many years to come.

We recommend that you have your jewellery cleaned yearly and inspected for loose prongs, worn mountings and general wear and tear once a year.

Regular cleaning and inspection help to prevent the loss of a gemstone due to damaged prongs or mountings. Ring gemstones, in particular, get scratched from everyday wear and should be inspected and repolished to bring back their original brilliance. We also recommend that you take off rings when cleaning or doing gardening and have a ring pouch available to keep your rings safe.

Fine Jewelry Repair

Fine Jewelry Repair

With proper care, your precious jewellery should last a lifetime – and beyond. To assure the well being of your beloved Geretti Jewellers offers a full range of repair services that includes:

  • Ring re-sizing
  • Jewelry mounting and prong re-tipping
  • Precious stone replacement
  • Necklace/bracelet chain and clasp repair
  • Earring repair
  • Pearl restringing

Our on-site Master Jeweller performs these services in our on-site workshop. We also have the benefit of long-standing relationships with outside partners who occasionally supplement the work of our Master Jeweller. We invite you to come in with your piece, and we will evaluate it under a microscope and give you a free repair estimate. Our professional jeweller will return it to like-new condition, and our insurance will cover it from loss by theft or fire while we work on it.

Hand engraving

Engraving adds a personal touch that can transform a gift item or piece of jewellery into treasures that will be cherished for generations.

Jewerly Apparaisals

Jewerly Apparaisals

Appraising your jewellery on our premises. Having certification from industry based organizations is very important in appraising your jewellery

The appraisal has several intended uses; it will provide valuations for insurance replacement, fair market value and estate purposes as well as enable you to take inventory of these valuable assets

When you bring your jewellery to us for appraising, we will inspect it under a microscope, photograph it, determine its materials, weight, workmanship, condition and calculate a valuation. We will provide you a written report, which Geretti Jeweller’s will also maintain on its premises. An appraisal is an important strategy in safeguarding your family’s jewellery assets and most importantly to establish its value and a record of your important assets.

When you make your visit we will be sure to explain all the benefits of having your valuables appraised and help you to sort out the items worth appraising.

If needed Geretti jewellers will recommend you to a highly professional and most important, confidential, Insurance Company specialised mostly in covering Diamonds and Jewellery valuables

Private Concierge Service

Private Concierge Service

We will be sure we offer you individual services and make ourselves available at any time of day. Our shipping arrangements can include world-wide delivery. Our consultations are offered in a private setting to consult with you, identify specific gemstones and pieces of jewelry that fit your style and budget.

In our Private Viewing Room, which can be the most memorable part of a visit to our store, we will show you many one-of-a-kind creations in a quiet, relaxing environment. Our Certified Gemologist and expert diamond and jewelry consultants can help you find the perfect piece for your special occasions.

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